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Nudge : The Final Edition
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384page/142*215*24/358g
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9780143137009/014313700X
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  • Nominated for Malcolm Gladwell, Susan Cain, Adam Grant, and Daniel H. Pink¡¯s Next Big Idea Club ¡°A cultural phenomenon [that] finally brought behavioral economics into the mainstream . . . This version of the book is chock-full of new ideas. . . . Since the pandemic began, governments and companies around the world have had to think creatively about how to nudge people to wear masks, socially distance, and get vaccinated. And we¡¯ve seen a lot of creative campaigns that adopt strategies outlined in Nudge.¡± ¡ªNPR¡¯s Planet Money ¡°Few books can be said to have changed the world, but Nudge did. The Final Edition is marvelous: funny, useful, and wise.¡± ¡ªDaniel Kahneman, #1 New York Times bestselling author of Thinking, Fast and Slow ¡°Nudge should be required reading for anyone who aspires to run a country, lead a company, raise a child, or make a choice. It¡¯s the gold standard for using behavioral science to guide decisions and policies, and the new edition is even better than the original.¡± ¡ªAdam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife ¡°Nudge has changed the way we think about both business¡¯s and society¡¯s biggest problems. The Final Edition is full of new insights and well worth reading.¡± ¡ªEric Schmidt, former CEO of Google ¡°We used the core principles of Nudge when designing our protocols for resuming play during the pandemic. This new edition provides a refreshed set of practical concepts and strategies to influence decision-making for good.¡± ¡ªAdam Silver, NBA commissioner ¡°If you¡¯ve read Nudge and think you fully grasp the concept and its uses, you are mistaken. The new edition significantly deepened my understanding of what nudges are and how they can be employed. It truly is a must-read.¡± ¡ªRobert Cialdini, New York Times bestselling author of Influence ¡°Revolutionary. Once you¡¯ve read it, you start seeing the evidence everywhere. Evidence that economic orthodoxy is woefully out of date, that as humans we¡¯re not always rational, and that in every bit of architecture, design, and economic choice, we are ALWAYS being nudged in some way. Once we see and accept that, we can ask how we can make better choices. This book points us in the direction. It changes the way you see the world¡ªthis edition even more so.¡± ¡ªDavid Byrne, musician ¡°In the spirit of Donald Norman¡¯s The Design of Everyday Things . . . Thaler and Sunstein deliver a spirited argument to enable well-informed people to overcome various biases and ¡®probabilistic harms¡¯ to do what is best for them and, in the present case, their fellow ¡®American Humans.¡¯ . . . Students of design, politics, economics, and many other fields will delight in these provocative discussions.¡± ¡ªKirkus Reviews Acclaim for the original edition of Nudge ¡°Nudge has changed the world. You may not realise it, but as a result of its findings you¡¯re likely to live longer, retire richer and maybe even save other people¡¯s lives.¡± ¡ªThe Times (London) ¡°Prob...
  • Chapter Page Preface to the Final Edition xi Introduction 1 Part I Humans and Econs 1. Biases and Blunders 23 2. Resisting Temptation 49 3. Following the Herd 64 Part II The Tools of the Choice Architect 4. When Do We Need a Nudge? 91 5. Choice Architecture 103 6. But Wait, There's More 130 7. Smart Disclosure 137 8. #Sludge 151 Part III Money 9. Save More Tomorrow 179 10. Do Nudges Last Forever? Perhaps in Sweden 198 11. Borrow More Today: Mortgages and Credit Cards 218 12. Insurance: Don't Sweat the Small Stuff 236 Part IV Society 13. Organ Donations: The Default Solution Illusion 253 14. Saving the Planet 281 Part V The Complaints Department 15. Much Ado About Nudging 311 Epilogue 335 Acknowledgments 340 Notes 341 Index 357
  • Common "Nudges" 1. The design of menus gets you to eat (and spend) more. For example, lining up all prices on either side of the menu leads many consumers to simply pick the cheapest item. On the other hand, discretely listing prices at the end of food descriptions lets people read about the appetizing options first¡¦; and then see prices. 2. "Flies" in urinals improve, well, aim. When Amsterdam's Schiphol Airport was faced with the not uncommon issue of dirty urinals, they chose a unique solution: by painting "flies" in the (center of) commodes, men obligingly aimed at the insects, reducing spillage by 80 percent. 3. Credit card minimum payments affect repayment schedules. Among those who only partially pay off credit card balances each month, the repayment level is correlated with the card's minimum payment ¡ª in other words, the lower the minimum payment, the longer it takes a consumer to pay off the card balance. 4. Automatic savings programs increase savings rate. All over the country, companies are adopting the Save More Tomorrow program: firms offer employees who are not saving very much the option of joining a program in which their saving rates are automatically increased whenever they get a raise. This plan has more than tripled saving rates in some firms, and is now offered by thousands of employers. 5. "Defaults" can improve rates of organ donation. In the United States, about one£¿third of citizens have signed organ donor cards. Compare this to Austria, where 99 percent of people are potential organ donors. One obvious difference? Americans must explicitly consent to become organ donors (by signing forms, for example) while Austrians must opt out if they do not want to be organ donors.
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