Career Paths: Hotels & Catering (Student's Book + Express DigiBooks APP)
Career Paths1
¤Ó Veronica Garza
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Express Publishing
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Book 1 Unit 1 Meet our staff
Unit 2 Welcome!
Unit 3 Hotel amenities
Unit 4 Family-friendly lodging
Unit 5 Valet service
Unit 6 The guest room
Unit 7 Checking in
Unit 8 Meet the restaurant staff
Unit 9 Taking a reservation
Unit 10 Breakfast service
Unit 11 At the bar
Unit 12 Meet the kitchen staff
Unit 13 Utensils
Unit 14 Food service equipment
Unit 15 Food preparation
Glossary Glossary
Book 2 Unit 1 Making a room reservation
Unit 2 Loyalty programs
Unit 3 Confirming a reservation
Unit 4 Housekeeping
Unit 5 Concierge
Unit 6 Airport transfers
Unit 7 Evacuation
Unit 8 Checking out
Unit 9 Greeting and seating guests
Unit 10 Explaining the menu
Unit 11 Taking an order
Unit 12 Room service
Unit 13 Banquets
Unit 14 Food storage
Unit 15 Ordering food supplies
Glossary Glossary
Book 3 Unit 1 Special functions
Unit 2 Business travelers
Unit 3 Responding to requests
Unit 4 Reservation problems
Unit 5 Broken!
Unit ... 6 Responding to complaints
Unit 7 Hotel safety
Unit 8 Money matters
Unit 9 Making suggestions
Unit 10 Problems in the dining room
Unit 11 How will you pay?
Unit 12 Working together
Unit 13 Kitchen safety and sanitation
Unit 14 Writing a r?sum?
Unit 15 Job interviews
Glossary Glossary
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