Foreword | p. xiii |
Introduction: How to Use: The Effective Executive in Action | p. xv |
Effectiveness Can Be Learned | |
Introduction | p. 1 |
Getting the Right Things Done | p. 2 |
The Authority of Knowledge | p. 4 |
Executive Realities | p. 6 |
The Effective Personality | p. 8 |
Know Thy Time | |
Introduction | p. 11 |
Time: The Limiting Factor to Accomplishment | p. 12 |
Time Management: The Three Steps | p. 14 |
Recording Time | p. 16 |
Eliminate Time-Wasters | p. 17 |
Delegate Activities | p. 18 |
Wasting Time of Other People | p. 20 |
Prune Activities Resulting from Poor Management | p. 22 |
Overstaffing | <...td>p. 24
Malorganization | p. 26 |
Malfunction in Information | p. 28 |
Create and Consolidate Blocks of Discretionary Time | p. 30 |
Effective Use of Discretionary Time | p. 32 |
Focus on Contribution | |
Introduction | p. 35 |
Focus on Contribution: Results, Values, and Developing People | p. 37 |
Focus on Results | p. 39 |
Contribution of Knowledge Workers | p. 42 |
Three Key Performance Areas | p. 43 |
Direct Results | p. 45 |
For What Does the Organization Stand? | p. 46 |
Executive Succession | p. 48 |
Focus on Contribution and People Development | p. 50 |
Challenges and Contribution | p. 52 |
Executive Failure | p. 53 |
Communicating Knowledge | p. 54 |
Good Human Relations | p. 56 |
Communications | p. 58 |
Teamwork | p. 60 |
Individual Self-Development | p. 62 |
Develop Others | p. 63 |
Make Meetings Productive | p. 64 |
Effective Meetings | p. 67 |
Making Strength Productive | |
Introduction | p. 69 |
Purpose of the Organization | p. 71 |
Staff from Strength | p. 73 |
Weaknesses in People | p. 74 |
Look for Outstanding Strength | p. 76 |
Make Each Job Demanding and Big | p. 77 |
Make Weaknesses Irrelevant | p. 79 |
Jobs Structured to Fit Personalities | p. 81 |
Decision Steps for Effective Staffing Decisions | p. 83 |
Think Through the Assignment | p. 85 |
Consider Several Qualified People | p. 86 |
Study the Performance Records of Candidates | p. 87 |
Discuss Candidates with Former Colleagues | p. 89 |
Appointee Should Understand the Assignment | p. 91 |
Five Ground Rules for Effective Staffing Decisions | p. 93 |
Responsibility for Failed Placements | p. 95 |
Responsibility for Removing Non-Performers | p. 97 |
Right People Decisions for Every Position | p. 99 |
A Second Chance | p. 100 |
Place Newcomers in Established Positions | p. 102 |
Appraise Based on Strengths | p. 104 |
Character and Integrity | p. 106 |
How Do I Manage My Boss? | p. 108 |
A Boss List | p. 110 |
Input from Bosses | p. 112 |
Help Bosses Perform | p. 113 |
Build on Bosses' Strengths | p. 115 |
Keep Bosses Informed | p. 117 |
No Surprises | p. 119 |
Common Mistakes in Managing the Boss | p. 121 |
Managing Oneself | p. 123 |
Steps for Managing Oneself | p. 125 |
Identify Your Strengths | p. 126 |
Recognize Your Work Style | p. 129 |
Determine How to Best Make Your Contribution | p. 131 |
Take Responsibility for Work Relationships | p. 134 |
Develop Opportunities for the Second Half of Your Life | p. 137 |
First Things First | |
Introduction | p. 141 |
Concentration | p. 142 |
Abandonment | p. 145 |
Where Abandonment Is Always Right | p. 147 |
An Abandonment Process | p. 149 |
Concentrate on a Few Tasks | p. 151 |
Priorities and Posteriorities | p. 153 |
Postponing the Work of Top Management | p. 155 |
Deciding on Posteriorities | p. 157 |
Rules for Priority Setting | p. 159 |
Effective Decisions | |
Introduction | p. 161 |
Decision Making | p. 163 |
Is a Decision Really Necessary? | p. 165 |
Elements of Effective Decision Making | p. 167 |
Classifying the Problem | p. 169 |
Defining the Problem | p. 171 |
Specifications of a Decision | p. 173 |
Deciding on What Is Right | p. 175 |
The Right Compromise | p. 177 |
Building Action into the Decision | p. 179 |
Testing the Decision Against Actual Results | p. 181 |
The Effective Decision | p. 184 |
Start with Untested Hypotheses | p. 186 |
Opinions Rather Than Facts | p. 188 |
Develop Disagreement | p. 190 |
The Decision | p. 192 |
Conclusion: Effectiveness Must Be Learned | p. 195 |
Best Hope to Make Society Productive | p. 196 |
Authors' Note | p. 199 |
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