PART I: Principles and Assumptions of Multicultural Social Work Practice 1
Chapter 1 Cultural Diversity and Implications for Multicultural Social Work Practice 3
Chapter Learning Objectives 3
Overview 4
Voices of Diversity and Marginalization 4
African American Male 4
Gay American 4
Female Worker 5
Person with a Disability 5
Person in Poverty 6
Individual from an Undocumented Immigrant Family 6
Diversification of the United States and Implications for Social Work 10
The Multiple Dimensions of Human Identity 14
Individual Level 16
Group Level 17
Universal Level 18
Individual and Universal Biases in Social Work 18
Multicultural Challenges in Social Work Practice 20
Implications for Multicultural Social Work Practice 22
Summary 23
Chapter 2 Theoretical Foundations for Multicultural Social Work Practice 29
Chapter Learning Objectives 29
Overview 30
Theoretical Perspectives for Compet...ent Multicultural Social Work Practice 30
Ecological Systems Perspective 31
Strengths Perspective 33
Social Justice Perspective 35
Critical Perspective 37
Antiracism as a Social Work Agenda 39
Intersectionality Perspective 43
Implications for Multicultural Social Work Practice 53
Summary 54
Chapter 3 Becoming Culturally Competent in Social Work Practice 59
Chapter Learning Objectives 59
Overview 60
Defining Cultural Competence in Social Work Practice 60
Four Components of Cultural Competence 62
Competency 1: Becoming Aware of One’s Own Values, Biases, and Assumptions about Human Behavior 62
Competency 2: Understanding the Worldviews of Culturally Diverse Clients 63
Competency 3: Developing Appropriate Intervention Strategies and Techniques 64
Competency 4: Understanding Organizational and Institutional Forces That Enhance or Diminish Cultural Competence 66
Working Definition of Cultural Competence 67
Multidimensional Model of Cultural Competence in Social Work 69
Dimension 1: Group-Specific Worldviews 70
Dimension 2: Components of Cultural Competence 71
Dimension 3: Foci of Cultural Competence 77
What Is Multicultural Social Work Practice? 79
Implications for Multicultural Social Work Practice 81
Summary 82
PART II: Systemic Oppression and Social Justice 87
Chapter 4 Understanding the Sociopolitical Implications of Oppression and Power in Social Work Practice 89
Chapter Learning Objectives 89
Overview 90
A Clash of Expectations 90
Effects of Historical and Current Oppression 95
Ethnocentric Monoculturalism 96
Belief in Superiority 96
Belief in the Inferiority of Others 97
Power to Impose Standards 97
Manifestation in Institutions 98
The Invisible Veil 98
Historical Manifestations of Ethnocentric Monoculturalism 99
Impact of Ethnocentric Monoculturalism in Helping Relationships 102
Credibility, Expertness, and Trustworthiness in Multicultural Social Work Practice 105
Credibility of the Social Worker 105
Implications for Multicultural Social Work Practice 110
Summary 111
Chapter 5 Microaggressions in Social Work Practice 117
Chapter Learning Objectives 117
Overview 118
What Did He Really Mean? 118
Microaggression as a Form of Oppression 121
Microaggressions and the Clash of Sociodemographic Realities 122
Microaggressions and the Invisibility of Unintentional Expressions of Bias 131
Microaggressions and the Perceived Minimal Harm 133
The Catch-22 of Responding to Microaggressions 133
Categories of Microaggressions 133
Social Work Practice and Microaggression 136
Microinsults and Direct Social Work Practice 137
Microinvalidations and Direct Social Work Practice 140
Implications for Multicultural Social Work Practice 144
Summary 145
PART III: Racial/Cultural Identity Development 149
Chapter 6 Racial/Cultural Minority Identity Development 151
Chapter Learning Objectives 151
Overview 152
Who Am I? 152
Racial/Cultural Identity Development Models 154
Black Identity Development Models 156
Other Racial/Ethnic Identity Development Models 157
Feminist Identity Theory 158
Working Racial/Cultural Identity Development Model 158
Conformity Stage 159
Who Am I—White or Black? 160
Dissonance Stage 165
Resistance and Immersion Stage 166
Introspection Stage 168
Integrative Awareness Stage 170
Implications for Multicultural Social Work Practice 172
Summary 173
Chapter 7 White Racial Identity Development 179
Chapter Learning Objectives 179
Overview 180
“What Does It Mean to Be White?” 180
Forty-Two-Year-Old White Businessman 180
Twenty-Six-Year-Old White Female College Student 181
Sixty-Five-Year-Old White Male Construction Worker (Retired) 181
Thirty-Four-Year-Old White Female Stockbroker 182
Twenty-Nine-Year-Old Latina Administrative Assistant 182
Thirty-Nine-Year-Old Black Male Salesman 183
Twenty-One-Year-Old Chinese American Male College Student (Majoring in Ethnic Studies) 183
The Invisible Whiteness of Being 184
Understanding the Dynamics of Whiteness 185
Models of White Racial Identity Development 187
The Hardiman White Racial Identity
Development Model 188
The Helms White Racial Identity Model 191
The Process of White Racial Identity Development: A Descriptive Model 196
Conformity Stage 196
Dissonance Stage 197
Resistance and Immersion Stage 199
Introspection Stage 200
Integrative Awareness Stage 201
Implications for Multicultural Social Work Practice 202
Summary 203
PART IV: Practice Dimensions of Multicultural Social Work 207
Chapter 8 Barriers to Effective Multicultural Clinical Practice 209
Chapter Learning Objectives 209
Overview 210
Cultural Barriers: A Case Example 210
Generic Characteristics of Counseling and Therapy 214
Sources of Conflict and Misinterpretation in Clinical Practice 218
Culture-Bound Values 218
Class-Bound Values 226
Language Barriers 232
Generalizations and Stereotypes: Some Cautions 233
Implications for Multicultural Social Work Practice 234
Summary 235
Chapter 9 Cultural Styles in Multicultural Intervention Strategies 241
Chapter Learning Objectives 241
Overview 242
“Speaking from My ‘Cultural Space’”: A Case Example 242
Communication Styles 244
Nonverbal Communication 246
Proxemics 246
Kinesics 247
Paralanguage 250
High- versus Low-Context Communication 252
Sociopolitical Facets of Nonverbal Communication 254
Nonverbals as Refl ections of Bias 255
Nonverbals as Triggers of Biases and Fears 258
Differential Skills in Multicultural Social Work Practice 261
Implications for Multicultural Social Work Practice 264
Summary 265
Chapter 10 Multicultural Family Social Work Interventions 269
Chapter Learning Objectives 269
Overview 270
Family Life, Mental Health, and Culture: A Case Study 270
Family Systems Approaches and Assumptions 276
Issues in Working with Racial/Ethnic Minority Families 279
Racial/Ethnic Minority Reality 279
Conflicting Value Systems 280
Biculturalism and Acculturation 280
Ethnic Differences in Minority Status 281
Ethnicity and Language 283
Ethnicity and Social Class 284
Multicultural Family Social Work: A Conceptual Model 285
People-Nature Relationship Dimension 286
Time Dimension 288
Relational Dimension 290
Activity Dimension 291
Nature of People Dimension 293
Implications for Multicultural Social Work Practice 294
Summary 296
Chapter 11 Religion, Spirituality, and Indigenous Methods of Healing 301
Chapter Learning Objectives 301
Overview 302
Religion, Spirituality, and Social Work Education 302
Religious Affiliation and Ethnic Identity 306
Asian Americans and Pacific Islanders and Religious Identity 307
African American Religious Identity 307
Latino/Hispanic Religious Identity and Affiliation 308
Native American Religious Practices 309
Muslim Americans and Religious Affiliation 309
Spiritual Assessments in Social Work Practice 310
Indigenous Spirituality and Healing 311
Spirit Attacks: The Case of Vang Xiong 312
The Legitimacy of Culture-Bound Syndromes: Nightmare Deaths and the Hmong Sudden Death Phenomenon 314
Causation and Spirit Possession 318
Shaman as Therapist: Commonalities 320
Principles of Indigenous Healing 321
Holistic Outlook, Interconnectedness, and Harmony 324
Belief in Metaphysical Levels of Existence 325
Spirituality in Life and the Cosmos 327
Implications for Multicultural Social Work Practice 330
Summary 333
Chapter 12 Multicultural Organizational Change: Antiracist Practice and Social Justice 341
Chapter Learning Objectives 341
Overview 342
Where Do Social Workers Do Social Work? 342
Monocultural versus Multicultural Organizational Perspectives in Social Work 345
Lesson 1: A failure to develop a balanced perspective between person focus and systems focus can result in false attribution of the problem. 348
Lesson 2: A failure to develop a balanced perspective between person focus and system focus can result in an ineff ective and inaccurate treatment plan that is potentially harmful to the client. 349
Lesson 3: When the “client” is an organization or a larger system and not an individual, a major paradigm shift is needed to attain a true understanding of the problem and identify the solution. 349
Lesson 4: Organizations are microcosms of the wider society from which they originate. As a result, they are likely to be reflections of the monocultural values and practices of the larger culture. 350
Lesson 5: Organizations are powerful entities that inevitably resist change and possess within their arsenal many ways to force compliance in individuals. 350
Lesson 6: When multicultural organizational development is required, alternative helping roles that emphasize systems intervention must be part of the role repertoire of the social worker. 351
Lesson 7: Although remediation will always be needed, prevention is better. 351
Models of Multicultural Organizational Development 352
Culturally Competent Social Service Agencies 355
Antiracist Practice and Social Justice 359
Principle 1: Having Intimate and Close Contact with Others 360
Principle 2: Cooperating Rather Th an Competing 361
Principle 3: Sharing Mutual Goals 362
Principle 4: Exchanging Accurate Information 363
Principle 5: Sharing an Equal Relationship 364
Principle 6: Supporting Racial Equity by Leaders and Groups in Authority 366
Principle 7: Feeling Connected and Experiencing a Strong Sense of Belonging 367
Implications for Multicultural Social Work Practice 368
Summary 369
Chapter 13 Evidence-Based Multicultural Social Work Practice 373
Chapter Learning Objectives 373
Overview 374
From “Doing Good” to “Doing Well” 374
What Is Evidence-Based Practice? 375
Evidence-Based Practice with Clients of Color 376
Evidence-Based Practice and Empirically Supported Treatments 378
Integration of EBP and EST to Enhance Cultural Sensitivity 379
Empirically Supported Relationships 385
The Working Alliance 386
Emotional or Interpersonal Bond 388
Empathy 389
Positive Regard, Respect, Warmth, and Genuineness 392
Self-Disclosure 393
Management of Countertransference 393
Goal Consensus 394
Implications for Multicultural Social Work Practice 395
Summary 396
PART V: Culturally Competent Social Work Practice with Diverse Populations 403
Chapter 14 Profiles of Diverse Populations 405
Chapter Learning Objectives 405
Overview 406
Culturally Competent Social Work Practice with African Americans 407
Important Dimensions 407
Culturally Competent Social Work Practice with Asian Americans and Pacific Islanders 412
Important Dimensions 413
Culturally Competent Social Work Practice with Native Americans/First Nations Peoples and Alaska Natives 420
Important Dimensions 422
Culturally Competent Social Work Practice with Latinos/Hispanics 430
Important Dimensions 432
Culturally Competent Social Work Practice with Immigrants and Refugees 440
Important Dimensions 443
Culturally Competent Social Work Practice with Biracial/Multiracial Persons 449
Important Dimensions 450
Culturally Competent Social Work Practice with Women 460
Important Dimensions 462
Culturally Competent Social Work Practice with LGBT Individuals 469
Important Dimensions 470
Culturally Competent Social Work Practice with Older Adults 475
Important Dimensions 476
Culturally Competent Social Work Practice with Persons with Disabilities 485
인터파크도서는 고객님의 단순 변심에 의한 교환과 반품에 드는 비용은 고객님이 지불케 됩니다.
단, 상품이나 서비스 자체의 하자로 인한 교환 및 반품은 무료로 반품 됩니다.
교환 및 반품이 가능한 경우
상품을 공급 받은 날로부터 7일이내 가능 공급받으신 상품의 내용이 표시, 광고 내용과 다르거나 다르게 이행된 경우에는 공급받은 날로부터 3개월 이내, 혹은 그사실을 알게 된 날 또는 알 수 있었던 날로부터 30일 이내 상품에 아무런 하자가 없는 경우 소비자의 고객변심에 의한 교환은 상품의 포장상태 등이 전혀 손상되지 않은 경우에 한하여 가능
교환 및 반품이 불가능한 경우
구매확정 이후(오픈마켓상품에 한함) 고객님의 책임 있는 사유로 상품 등이 멸실 또는 훼손된 경우
(단, 상품의 내용을 확인하기 위하여 포장 등을 훼손한 경우는 제외) 시간이 지남에 따라 재판매가 곤란할 정도로 물품의 가치가 떨어진 경우 포장 개봉되어 상품 가치가 훼손된 경우
다배송지의 경우 반품 환불
다배송지의 경우 다른 지역의 반품을 동시에 진행할 수 없습니다. 1개 지역의 반품이 완료된 후 다른 지역 반품을 진행할 수 있으므로, 이점 양해해 주시기 바랍니다.
중고상품의 교환
중고상품은 제한된 재고 내에서 판매가 이루어지므로, 교환은 불가능합니다.
오픈마켓 상품의 환불
오픈마켓상품에 대한 책임은 원칙적으로 업체에게 있으므로, 교환/반품 접수시 반드시 판매자와 협의 후 반품 접수를 하셔야하며, 반품접수 없이 반송하거나, 우편으로 보낼 경우 상품 확인이 어려워 환불이 불가능할 수 있으니 유의하시기 바랍니다.
배송예정일 안내
인터파크 도서는 모든 상품에 대해 배송완료예정일을 웹사이트에 표시하고 있습니다.
<인터파크 직배송 상품>
상품은 월~토요일 오전 10시 이전 주문분에 대하여 당일 출고/당일 배송완료를 보장하는 상품입니다.
상품은 서울지역/평일 주문분은 당일 출고/익일 배송완료를 보장하며, 서울외지역/평일 주문분의 경우는 오후 6시까지 주문분에 대하여 익일 배송완료를 보장하는 상품입니다. (단, 월요일은 12시까지 주문에 한함)
상품은, 입고예정일(제품출시일)+택배사배송일(1일)에 배송완료를 보장합니다.
~
상품은 유통특성상 인터파크에서 재고를 보유하지 않은 상품으로 주문일+기준출고일+택배사배송일(1일)에 배송완료를 보장합니다.(토/공휴일은 배송기간에 포함되지 않습니다.) ※기준출고일:인터파크가 상품을 수급하여 물류창고에서 포장/출고하기까지 소요되는 시간
<업체 직접배송/오픈마켓 상품>
~
상품은 업체가 주문을 확인하고, 출고하기까지 걸리는 시간입니다. 주문일+기준출고일+택배사배송일(2일)에 배송완료를 보장합니다.(토/공휴일은 배송기간에 포함되지 않습니다.) ※5일이내 출고가 시작되지 않을시, 오픈마켓 상품은 자동으로 주문이 취소되며, 고객님께 품절보상금을 지급해 드립니다.
배송비 안내
도서(중고도서 포함)만 구매하시면 : 배송비 2,000원 (1만원이상 구매 시 무료배송) 음반/DVD만 구매하시면 : 배송비 1,500원 (2만원이상 구매 시 무료배송) 잡지/만화/기프트만 구매하시면 : 배송비 2,000원 (2만원이상 구매 시 무료배송) 도서와 음반/DVD를 함께 구매하시면 : 배송비 1,500원 1만원이상 구매 시 무료배송) 도서와 잡지/만화/기프트/중고직배송상품을 함께 구매하시면 : 2,000원 (1만원이상 구매 시 무료배송) 업체직접배송상품을 구매시 : 업체별로 상이한 배송비 적용
* 세트상품의 경우 부분취소 시 추가 배송비가 부과될 수 있습니다.
* 북카트에서 배송비없애기 버튼을 클릭하셔서, 동일업체상품을 조금 더 구매하시면, 배송비를 절약하실 수 있습니다.
해외배송 안내
인터파크도서에서는 국내에서 주문하시거나 해외에서 주문하여 해외로 배송을 원하실 경우 DHL과 특약으로 책정된 요금표에
의해 개인이 이용하는 경우보다 배송요금을 크게 낮추며 DHL(www.dhl.co.kr)로 해외배송 서비스를 제공합니다. 해외배송은 도서/CD/DVD 상품에 한해 서비스하고 있으며, 다른 상품을 북카트에 함께 담으실 경우 해외배송이 불가합니다.
해외주문배송 서비스는 인터파크 도서 회원 가입을 하셔야만 신청 가능합니다.
알아두세요!!!
도매상 및 제작사 사정에 따라 품절/절판 등의 사유로 취소될 수 있습니다. 오픈마켓업체의 배송지연시 주문이 자동으로 취소될 수 있습니다. 출고가능 시간이 서로 다른 상품을 함께 주문할 경우 출고가능 시간이 가장 긴 기준으로 배송됩니다. 유통의 특성상 출고기간은 예정보다 앞당겨지거나 늦춰질 수 있습니다. 택배사 배송일인 서울 및 수도권은 1~2일, 지방은 2~3일, 도서, 산간, 군부대는 3일 이상의 시간이 소요됩니다.
;)
전체 0개의 구매후기가 있습니다.
교환 및 반품이 가능한 경우 
상품을 공급 받은 날로부터 7일이내 가능 
상품은 월~토요일 오전 10시 이전 주문분에 대하여 당일 출고/당일 배송완료를 보장하는 상품입니다.
상품은 서울지역/평일 주문분은 당일 출고/익일 배송완료를 보장하며,
상품은, 입고예정일(제품출시일)+택배사배송일(1일)에 배송완료를 보장합니다.
~ 
상품은 유통특성상 인터파크에서 재고를 보유하지 않은 상품으로
상품은 업체가 주문을 확인하고, 출고하기까지 걸리는 시간입니다.
